4-R Playbook, Second Edition

New chapters “Lessons from History” and “Behavioral Engineering” have new insight for the digital transformation journey. The 4-Rs, Recognize, Rationalize, Resolve, Reconcile, are common sense and aligned with Lean-Agile thinking to provide a reliable process for problem solving. They also help communicate plans with others. The Playbook has checklists, worksheets, and tables for working with… Continue reading 4-R Playbook, Second Edition